In the meantime if you need to contact us please refer to the information below
Our lines are open Monday–Friday: 9.00am –5.00pm (closed weekends and bank holidays)
If you lose your phone, tablet, dongle or MiFi device you’ll need to contact us as soon as possible.
We’ll need to bar your SIM card to stop any unauthorised usage charges racking up on your account.
We may also need to block the device’s IMEI to stop anyone from using it with another SIM.
If you have a question about your mobile phone bill, you can talk to one of our VIP customer representatives on the relevant network help desk number below: